Purpose of the job

The Sales support works in the Commercial and Sales team and reports to the Sales Specialist. The Sales Support assists Commercial and Sales Team in sales and marketing activities. The Sales Support is above all responsible for maintaining solid and positive customer relations.

Summary of responsibilities:

•    Support the creation of commercial proposals, offers and documentation.
•    Support the communication between customers and operation team where required.
•    Collect, consolidate, and archive relevant data for reporting
•    Support in market research (opportunities and competitor analysis)
•    Support the preparation of commercial material/presentations for meetings
•    Support in the organization of visits to exhibitions, clients and promotional events.
•    Support in marketing activities
•    Support the department and business unit where required.
•    Ensure proper flow of communication to Customer Care and Operation teams

Supervisory Responsibilities
•    N/A

Geographic Scope & Travel Requirements
•    Occasional travel (<10%)

Key Performance Measures
•    N/A

Education & Experience
•    Degree in Law/Business/Languages or related
•    Experience at least 2+ year in Customer Service or Commercial positions (preferably with experience in shipping/freight forwarding/logistics companies)

Technical Skills & Knowledge Required (specific skills and knowledge required for the position)
•    Good skill of using Microsoft Office (Excel, Word, PowerPoint) and Microsoft Outlook
•    Ability to write Customer related information and correspondence
•    Basic understanding of finance

Behavioral Competencies Required (e.g. organizational skills, ability to lead a team, etc.)
We’re looking for a social, support-oriented personality with strong communication skills that can cooperate with current and potential customers while supporting the Commercial and Sales Team. The person is professional and accurate in all tasks given and welcoming/supportive towards all customers. The person is very accurate in their spoken and written communication. Specifically:
•    Able to multi-task and perform under pressure
•    Professional at all times with a social nature
•    Self-starter that can deliver results with minimal guidance
•    Ability to network both within the Group and with external stakeholders
•    Good communicator

Language Requirements
•    Good Italian and English (Turkish is a plus) both written and spoken

Other Requirements
•    Must be willing to travel frequently to customers in Italy and abroad
•    Valid EU working permit
•    Willing to relocate to Trieste at short notice.