Quicklinks
HHLA Container Terminal Altenwerder
Am Ballinkai 1
21129 Hamburg
Germany
Phone +49 40 3088-8000
Contact
Entrance (OCR gate)
Identify yourself with the passify app at the registration pillar. Pass through the OCR gate, enter tour plan number at the OCR kiosk if necessary
Self-Service Terminal (SBT)
Show identification and enter missing data. The terminal provides driving directions.
Manual Pre-Check (MVP)
Presentation of required accompanying documents. Then go to the Check-Gate-In and if necessary to the customs at the terminal (ZAT). You must leave the terminal if information is missing.
Customs at terminal (ZAT)
Start and end of NCTS transit procedure. CHECK-GATE-IN HHLA collects information and container status. Take or print interchange receipt on delivery.
Drop-off lane
Hold trucker card to transponder pillar. Container is taken from, or placed on, the truck. Exit driver’s cab!
Check-gate-out
HHLA examines containers; damage may have to be clarified. Take or print interchange receipt on collection.
Containerterminal Burchardkai
Office Building 3
Waltershofer Damm
21129 Hamburg
Germany
Phone +49 40 3088-0
Contact
Entrance (OCR gate)
Provide trucker card identification at registration pillars and submit route schedule number if necessary. Screen shows next destination.
Self-Service Terminal (SBT)
Show identification and enter missing data. The terminal provides driving directions.
Manual Pre-Check (MVP)
Presentation of required accompanying documents. Then go to the Check-Gate-In and if necessary to the customs at the terminal (ZAT). You must leave the terminal if information is missing.
Customs at terminal (ZAT)
Start and end of NCTS transit procedure. CHECK-GATE-IN HHLA collects information and container status. Take or print interchange receipt on delivery.
Drop-off lane
Hold trucker card to transponder pillar. Container is taken from, or placed on, the truck. Exit driver’s cab!
Check-gate-out
HHLA examines containers; damage may have to be clarified. Take or print interchange receipt on collection.
HHLA Container Terminal Tollerort
Am Vulkanhafen 30
20457 Hamburg
Germany
Phone +49 40 74001-103
Contact
Entrance (OCR gate)
Provide trucker card identification at registration pillars and submit route schedule number if necessary. Screen shows next destination.
Self-Service Terminal (SBT)
Show identification and enter missing data. The terminal provides driving directions.
Manual Pre-Check (MVP)
Presentation of required accompanying documents. Then go to the Check-Gate-In and if necessary to the customs at the terminal (ZAT). You must leave the terminal if information is missing.
Customs at terminal (ZAT)
Start and end of NCTS transit procedure. CHECK-GATE-IN HHLA collects information and container status. Take or print interchange receipt on delivery.
Drop-off lane
Hold trucker card to transponder pillar. Container is taken from, or placed on, the truck. Exit driver’s cab!
Check-gate-out
HHLA examines containers; damage may have to be clarified. Take or print interchange receipt on collection.