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Download for Customers and Suppliers

Here you can find our general terms and conditions, rates and manuals, and provisions and certificates. Some documents are unfortunately only available in German, so please search the German page too.

General

General Terms and conditions for Container Handling (GTCCH) (PDF) 
Quay operating conditions (PDF) 
Quay tariff (PDF) 
Temporary storage infoflyer (PDF) 
Czasowego składowania (PDF, Polski) 
Временное хранение (PDF, русский)

Occupational safety

Occupational safety: Provisions for third-party companies (PDF)
Occupational safety: Proof of instruction (Word, German)
Occupational safety: Declaration of responsibility (PDF)
Occupational safety: Instruction of third-party companies (PDF)

Trucker Info

Truck Pre-Announcement Manual (PDF) 
Truck handling obligatory pre-announcement (PDF)
ODPRAWA CIĘŻARÓWKI – ZGŁOSZENIE TRANSPORTU (W JĘZYKU POLSKIM)
ODBAVENÍ NÁKLADNÍCH VOZIDEL POVINNÉ PŘEDBĚŽNÉ HLÁŠENÍ PŘEPRAVY (ČESKY)
ОБЯЗАННОСТЬ ПРЕДВАРИ-ТЕЛЬНОЙ РЕГИСТРАЦИИ ПРИ ОБСЛУЖИВАНИИ ГРУЗОВОГО ТРАНСПОРТА (PO RUSSKI)

Suppliers

General Conditions of Purchase (PDF)
Suppliers Code of Conduct (PDF)
Rules of procedure whistleblower system (PDF)

HHLA Supplier Portal: General Terms and Conditions
HHLA Supplier Portal: Declaration of Indemnification against the Minimum Wage Law (PDF)
HHLA Supplier Portal: Supplier handbook (PDF, German)

Global Sustainability Magazine 2024

What promising projects and proven solutions can make logistics more environmentally friendly? Read the in-depth articles.

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