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Quicklinks
passify is a digital solution which allows truckers to access HHLA's Hamburg container terminals in a safer and more efficient way. The passify app has replaced the previous truck check-in process with the trucker card. The product was developed by HHLA Next, our HHLA innovation unit.
The passify app has digitalised truck handling at all our HHLA terminals in Hamburg. The switch from the trucker card to passify has increased the security of truck access in particular and will also simplify handling for truck drivers in the future.
Every day, more than 6,000 truck drivers visit the HHLA terminals in Hamburg to drop off or pick up containers. The successful introduction of passify significantly increases security at the HHLA terminals. The digital app now completely replaces the physical trucker cards previously used by truck drivers.
Passify enables clear authentication of drivers directly via the app, while meeting the highest security and data protection standards as well as all the requirements of the globally recognised ISPS Code.
The app is fully integrated into the gate processes at our HHLA terminals and supports truck drivers throughout the entire handling process. Future functions, such as a mobile self-service terminal, will make the app even more versatile.
In addition, passify provides all the important information and documents required for terminal access in a centralised and clearly laid out manner.
By switching to passify, we are not only making the handling of heavy goods vehicles at our Hamburg container terminals safer and more efficient, but also setting a new standard in the digitalisation of logistical processes.
Passify is an application for the digitalisation of truck handling, which makes handling easier and safer for both truck drivers and the terminal. In the first step, passify replaces the conventional trucker card and will subsequently be supplemented with additional functionalities.
Passify is needed (like the trucker card in the past) to identify yourself as a truck driver at the terminal, to gain access and to register at the individual check-in points at the terminal.
In order to use passify, truck drivers need to register and be verified individually. With the user account, users can select the terminal to be used within the app. Once checked in at the terminal, QR codes are scanned to register readiness. The driver then receives further instructions on the screens at the terminal.
To use passify, you need a functioning smartphone with the passify app installed and a verified user account. Important note: Location services and camera must work on the smartphone and be activated for passify.
The passify app can be downloaded from the Google Play Store or Apple AppStore. If smartphones do not have access to the stores, the app will be provided directly by the passify team. In this case, you are welcome to send an e-mail directly to: support@passifyapp.de
Passify only collects mandatory personal user data. All data collected is processed in accordance with the GDPR standard and stored securely on servers in Germany.
The passify app itself is free of charge. To access the HHLA container terminals, a one-time purchase of a licence key, the passify GoKey, in the amount of 25 € is required. Beyond this one-time fee, there are no ongoing costs for using passify as a replacement for the conventional trucker card.
Truck handling becomes more digital as the physical trucker card has now been replaced by a mobile app. Drivers always have passify with them on their smartphone. By registering once in the app, drivers are given permanent access to the terminals. In the future, it will no longer be necessary to apply for a new card if they lose or forget one, and defective cards will also be a thing of the past. In the future, the functionalities of passify will also be expanded to make check-in at the terminal even more convenient for truck drivers.
The use of passify is mandatory at all HHLA container terminals in Hamburg.
Passify is available for all drivers and can be used at all HHLA container terminals in Hamburg.
passify is available in the following languages: Turkish, Ukrainian, Croatian, Romanian, Portuguese, Italian, Dutch, French, Arabic, Spanish, Swedish, Danish, Latvian, Lithuanian, Bulgarian and Estonian.
No. The trucker card is no longer valid at the HHLA terminals in Hamburg. The terminals can only be accessed with passify.
The passify team is happy to provide the app directly on company mobile phones. Please send an e-mail directly to: support@passifyapp.de
As a trucking company, there are no further costs apart from the 25 euros for the passify GoKey.
As a trucking company, you can purchase the passify GoKey for all your drivers in one step via the passify trucking portal. This licence key is automatically assigned to your drivers. If you would like to get access to the passify trucking portal, simply send a short email with your company name, the email address of the person who will be using the trucking portal and the approximate number of drivers who will be using passify to: support@passifyapp.de
The one-time registration fee can be paid via the app.
Yes, the passify trucking portal has been available since June 2024, in which the payment process for trucking companies is mapped and you as a trucking company can manage your drivers. Would you like access to the passify trucking portal? Write a short email with your company name, the email address of the person who would use the trucking portal and the approximate number of drivers who will use passify to: support@passifyapp.de
If you have any questions about the passify app and the passify GoKey, please send an e-mail to support@passifyapp.de
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