Data privacy statement

This website (henceforth “website”) is provided by the Hamburger Hafen und Logistik Aktiengesellschaft (henceforth “us” or “we”). Further information regarding the provider of the website may be found in our Legal.

A. Handling of personal data

The following provides information about how personal data is handled when using this website. Where not described otherwise in the following sections, the legal basis for handling your personal data arises from the necessity of handling it for the purpose of providing the functionalities requested by you on this website (Art. 6 (1) (b) GDPR).

 

B. Use of the website

 

1. Calling up the website

When you call up our website, your browser automatically transfers certain data to our web server in order to provide you with the information you have called up. In order to make your visit to our website possible, the following data is collected, briefly stored and used:

  • IP address
  • Date and time of the request, time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Operating system and its access status / HTTP status code
  • Data volume transferred
  • Website from which the request comes
  • Browser, language and version of the browser software.

To safeguard our legitimate interests, we also store this data for a limited time to allow derivation of personal data in the case of unauthorised access or attempted access to local servers (Section 6 (1) (f) GDPR).

 

2. Use of cookies

a) What cookies are

We use cookies on this website. Cookies are small text files that are stored in your device memory via your browser. Cookies store certain information (e.g. your preferred language or site settings), which can be returned to us by your browser when you visit the website again (depending on the life of the cookies).

b) How you can limit the use of cookies

You can configure or entirely deactivate the use of cookies in your browser settings at any time. However, this may lead to a limitation in the functionality or user-friendliness of our website.

c) Matomo

We use the web analysis tool "Matomo" in order to tailor our website according to our needs. Matomo creates usage profiles based on pseudonyms. For this purpose, permanent cookies are stored on your device and read out by us. In this way, we are able to recognize returning visitors and count them as such. The data processing is based on your consent according to Art. 6 (1)(a) DSGVO, if you have given your consent via our banner. You can revoke your consent at any time. To do so, please follow this and make the appropriate settings via our banner.

Matomo uses the cookies _pk_ses.1.5d3f and _pk_id.1.5d3f with a validity period of 30 minutes (_pk_ses.1.5d3f) and 13 months (_pk_id.1.5d3f) for the purpose of evaluating the behavior of users on the website (_pk_ses.1.5d3f) and recognizing returning visitors (_pk_id.1.5d3f).

 

3. External services and content on our website

We integrate external services and content into our website. If you use such a service or if third party content is displayed to you, communication data between you and the respective provider is automatically exchanged.

It may also be the case that the provider of the respective services or content processes your data for their own purposes. We have configured services or content from providers that are known to use data for their own purposes to the best of our knowledge and belief in such a way that there is no communication for purposes other than for display of the content or services on our website or that communication only takes place if you actively decide to use the service. Since we have no influence on the data collected by third parties and how they process it, we are unable to give definitive information about the purpose and scope of the processing of your data.
 

Further information about the purpose and scope of the collection and processing of your data can therefore be found in the data protection notice of the respective provider of the services and content integrated by us. These providers are responsible under data protection law. This website integrates the following services and content:

 

4. Newsletter

Our website gives you the option to sign up for our newsletter to receive emails that keep you up-to-date with new online magazine articles. We require only your email address for registration. We use a double opt-in process for the purpose of signing up for our newsletter. Once you have signed up on our website, we will send a message to the email address you have provided requesting confirmation. Your consent constitutes the legal basis for the processing of your data (Art. 6 (1)(a) GDPR). You may unsubscribe from our newsletter at any time. To do so, you can either click on the unsubscribe link found in every newsletter you can object to the processing of your data. To do this, please refer to the contact details in this website’s legal notice or get in touch with our data protection officer.

Our newsletters are sent via Mailchimp, an email newsletter platform operated by the US company Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, Georgia 30308, USA. When you provide us with your data (your email address as well as further, optional details) in order to subscribe to our newsletter, this will be saved on Mailchimp’s servers in the USA. Mailchimp utilises this information for mailing purposes and for statistical analysis of newsletters on our behalf. Mailchimp’s data privacy policy can be found at: https://mailchimp.com/legal/privacy/. Data is transferred on the basis of the EU Standard Contractual Clauses. Mailchimp is obliged to process personal data in compliance with the EU Standard Contractual Clauses.

 

5. Transfer of data for processing on our behalf

We use specialised service providers to process some of your data. We carefully select and regularly monitor our service providers. They process personal data via order processing exclusively on our behalf and strictly in accordance with our instructions on the basis of corresponding agreements.

Data will only be processed outside the EU/the European Economic Area where an adequate level of data privacy is guaranteed.

 

6. Contact form, email contact, postal and telephone contact

We provide a contact form on our website which can be used to contact us online. When using the contact form, the data provided is transmitted to us and stored. These data are Type of your contact, subject of your message, first and last name, e-mail, your company and the content of your message.

You also have the option of giving us feedback on missing topics in an additional text box so that we can expand and improve our contact services for you. The content of your feedback message will also be processed. 

The following data is also stored when the message is sent: The IP address of the user, date and time of sending

Alternatively, you can contact us via the e-mail addresses provided on our website or by post. In this case, the user's personal data transmitted with the e-mail and by post will be processed.

When calling via provided telephone numbers, the telephone number is temporarily stored if the telephone number is automatically transmitted or the user is asked to enter it.

No data is passed on to third parties in this context. The data is used exclusively for processing the conversation.

The legal basis for the processing of data transmitted while sending the contact form or an email is Art. 6 (1) (f) GDPR. If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR.

The processing of your data serves to manage your request, to prevent misuse of the contact form and to ensure the security of our IT systems. The purpose of storing the telephone number is to call you back if necessary and to prevent misuse of the service. No other personal data is collected. Our legitimate interests lie in the aforementioned purposes.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.

 

7. Information about your rights

You have the following rights based on the applicable data protection laws:

  • The right to be informed about the processing of your own personal data in accordance with Art. 15 GDPR.
  • The right to correction and deletion including the “right to be forgotten” in accordance with Art. 16, 17 GDPR.
  • The right to restriction of processing in accordance with Art. 18 GDPR.
  • The right to data portability in accordance with Art. 20 GDPR.
  • The right not to be subject to automated decision-making that produces legal effects or similarly significantly affects you, in accordance with Art. 22 GDPR.
  • The right to object to processing, including profiling, based on your particular situation in accordance with Art. 6 (1) (f), 21 GDPR.
  • The right to object to the supervisory authority. The right to object may be exercised with a supervisory authority in the Member State of your habitual residence, place of work or place of the alleged infringement. The competent supervisory authority in Hamburg is:  The Hamburg Commissioner for Data Protection and Freedom of Information of the Free and Hanseatic City of Hamburg, Ludwig-Erhard-Str 22, 20459 Hamburg, email: mailbox@datenschutz.hamburg.de

You can revoke the consent you gave for the collection, processing and use of your personal data at any time with future effect. More detailed information relating to this can be found in the respective sections above, which describe data processing based on your consent.

All rights, except for the right to object, can be exercised by contacting the Data Protection Officer. Please use the contact information provided below.

 

C. Contact

For matters relating to data protection please contact our Data Protection Officer:
Write an e-mail

 

D. Amending the data protection declaration

We reserve the right to update this data protection declaration from time to time. Updates to this data protection declaration will be published on our website. Changes apply from the date of their publication on our website. We therefore recommend that you regularly visit our website and take note of any possible updates.

Last updated on 13 August 2025