Questions and Answers

on the Pre-announcement of Truck Visits at HHLA’s Container Terminals

The pre-announcement of truck transport using the TR02 data interface is obligatory. It makes it easier for all those involved to plan truck processing at the container terminals in Hamburg. Containers that have not been pre-announced will no longer be processed by the terminals after this time. Below, we have provided answers to some of the most frequently asked questions on this issue.


Haulage companies and forwarders must register in order to take part in pre-announcement. If they have their own software, they can communicate directly via the electronic data interchange (EDI). However, they can also be connected to the TR02 data interface using a software provider or systems house. Further information about this can be found online at

There is no charge either to register for or to participate in pre-announcement. A free web application is also available to truck drivers.

A valid trucker card is required in order to use the web application.
The application can be found online at

For mobile devices, please use the link

  • Early clarification of the order situation
  • Container truckers receive reliable status updates on whether transport is executable
  • Status information is updated automatically
  • Avoids empty runs caused by an unclear order situation
  • Less input required in the manual pre-check (MPC)
  • Direct thoroughfare to the check gate for delivery of standard containers and for collection as well in the future
  • Faster clearance at the terminal and in the pre-check (MPC)
  • Better parking situation at the container terminals

Obligatory pre-announcement

The obligatory pre-announcement came into force in November 2016.

The pre-announcement of transport data is obligatory for truck processing. Trucks without a pre-annoucement number (PAN) will only be processed in exceptional cases. For every single truck arrival there will be only one pre-annoucement number available.

As a rule, all containers must be pre-announced. Only particular transports which currently cannot be pre-announced are exempt. In these cases, the driver may register in the manual pre-check (MPC) and their truck will be processed there without a pre-announcement number.


The exemption applies only to the special cases which currently cannot be pre-announced. If, for example, you want to deliver a standard container for export and at the same time collect a container for customs inspection, then you still need a pre-announcement number for the export container.



The pre-announcement must always be made before the truck arrives at the terminal. Apart from that, there are no time limits.

The truck driver must enter the pre-announcement number at the OCR gate at the terminal entrance. The driver will receive instructions here for processing the truck. Depending on the container (standard or special container) and order type, the driver may proceed directly to the check gate-in or must first go to the self-service terminal (SST) or to the manual pre-check (MPC) for document inspection.

Some types of visit still require a manual stage involving document inspection. In these cases, you will receive the processing code “210 – Bring documents”.

An overview of when this is the case can be found here

No, the pre-announced visits can be freely allocated until the truck arrives at the terminal. It will not be linked to the trucker card and the truck number plate until the pre-announcement number has been entered at the OCR gate.

The use of a carrier code, voyage and port of discharge to pre-announce deliveries (export) has frequently led to problems in the past. This is why the booking number usually has to be provided now (processing code 616).

The only deliveries which the terminal might not have any booking data for are those which were pre-announced more than three days in advance. In these cases, you will have to try again at a later time. In all other cases, you should approach the shipping company through your customer and clarify whether you have the correct booking number and whether the shipping company has submitted the booking number to the terminal.


All types of container can be pre-announced, which is why the obligatory pre-announcement also applies to special containers. The construction type of a container will only be submitted in the TR02 data interface using the four-digit ISO code (point 3). The ISO code is attached to every container in a way that is clearly visible and from where it can be read, such as 22U1 for open-top containers (20' long, 8'6" high). Additional details may also be necessary depending on the case of application.


In the case of non-numeric release orders (empty orders), the group ISO code must also be submitted in the pre-announcement in addition to the release order number (also called an MT reference). The ISO code from the release order of the shipping company must either be identical or match this group code. Whichever ISO code the shipping company has used in the release order must also be forwarded to you by the shipping company through your customer. For security reasons, the terminal cannot give you this information.

When collecting a particular empty container (numeric), the container number and the associated ISO code must be provided.

For the collection of containers, the terminal relies on the presented and inspected container properties, which are recorded in the system in the form of the ISO code. Any discrepancies in the ISO code in the status request will not cause the pre-announcement to be declined. Instead, the terminal will report back its ISO code with the status information. This will enable the freight haulier to identify whether it is a 20' or 40' container.

With the introduction of TR02, version 14, the reliable shipping company codes were harmonised across all terminals in line with the SMDG standard.

A list of the currently valid shipping company codes is provided by Dakosy here.

For some shipping companies, there is more than one code (e.g. COC and COE for COSCO). The shipping company must notify you through your customer as to when a particular code should be used. The terminal cannot provide this information.

A detailed user manual on the pre-announcement of truck visits is available in the download section.

Further information can be found at

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